THE SMALL PRINT

BOOKING TERMS

• Online tickets can't be combined with any other offer.
• Tickets are non-refundable. With 48 hours' notice we may be able to move your booking to another date.
• Everyone on a booking must arrive together. We don't allow adult-only or child-only entry.
• Tickets can't be transferred and are only valid for the date and time booked.
• Bookings are taken and paid for through our booking provider, [Attraxion].

PARTY TERMS

• A £50 non-refundable deposit secures your party.
• The balance, including extras, is due 48 hours before the party. After that the party is non-refundable, though we may move the date in genuine circumstances if you contact us.
• Parties last 2 hours. Up to 10 adults are included; extra adults are £1.50 each.
• Extra child guests are paid for on the day.
• To transfer a party we need at least 7 days' notice, and a charge may apply.
• Please arrive 10 minutes before your start time.
• Siblings who aren't party guests pay full admission, booked in advance.
• Birthday cakes must come with full allergy and ingredient information.
• We may change party content, and may cancel or refuse a booking in cases of fraud or misuse.

PRIVACY POLICY

Who we are

Kidz Planet Ltd, Units 1 & 2 Centurion Park, Caesars Way, Folkestone CT19 4AH. [Company number] [ICO registration number]

What we collect and why

[Names, contact details, children's names and ages for parties, allergy information, payment details handled by our booking provider.]

Who we share it with

[Attraxion, our booking and payment system.] [Other processors, e.g. email marketing.]

How long we keep it

[Retention periods.]

Your rights

[Access, correction, deletion and how to complain to the ICO.] Contact [privacy email].

COOKIE POLICY

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